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FAQ
Frequently asked questions
General
Yes!
- Merchandise must be returned within 14 days from the date of purchase.
• - Place your items back in your package and send it to the same shipping address stated on your outside package, then drop off at your nearest USPS.
• - USPS mailing fee will apply at the customer's expense. Remember to keep your tracking number. (hypbrand.com ((hypbrand.com)will not pay or reimburse any USPS shipping fee for any returned item)
- Please allow 10-14 business days for your return to arrive to our facility.
Once your return has been received, allow up to 7-10 business days to complete your refund.
Please allow up to 7-10 days for any exchange for us to ship the selected new item.
Additional processing time may occur depending on your financial institution before the funds appear on your account.
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