top of page
FAQ
-
When will my order ship?When will my order ship? Orders placed with a standard shipping method will take 2-3 business day to process. Standard Shipping (5 - 7 Business Days)
-
Can I return or exchange an item?Yes! - Merchandise must be returned within 14 days from the date of purchase. - Place your items back in your package and send it to the same shipping address stated on your outside package, then drop off at your nearest USPS. - USPS mailing fee will apply at the customer's expense. Remember to keep your tracking number. (hypbrand.com will not pay or reimburse any USPS shipping fee for any returned item) - Please allow 10-14 business days for your return to arrive to our facility. Once your return has been received, allow up to 7-10 business days to complete your refund. Please allow up to 7-10 days for any exchange for us to ship the selected new item. Additional processing time may occur depending on your financial institution before the funds appear on your account.
-
How do I get free shipping?Free shipping is available with any purchase over $99.00
-
How do I add a promo code to my order?Promo codes can be entered before the checkout process. Enter your promo code while reviewing your cart details on the "Order Summary."
bottom of page